Making great food that people connect over. That's our thing. We know we're not flying rocket ships to the moon or signing treaties, but we take our job seriously. We live by a set of core values that pretty much sum up everything about us. We have FUN and we LOVE what we do! Our goal is to be the best pizza company in the WORLD by KILLING IT on every DETAIL of the Customer experience.
We are seeking an experienced and motivated Area Supervisor to oversee multiple retail locations in Madison, WI. The Area Supervisor will be responsible for ensuring the smooth operation of each store, managing a team of employees, and driving sales and profitability. This is a leadership role that requires excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.
Responsibilities:
Oversee the daily operations of multiple retail locations within the assigned area
Train, develop, and mentor store managers and staff to ensure consistent performance and adherence to company policies and procedures
Monitor and analyze sales performance, inventory levels, and customer feedback to identify areas for improvement
Implement strategies to drive sales growth and meet or exceed revenue targets
Ensure compliance with company standards for visual merchandising, product placement, and cleanliness
Conduct regular store visits to assess performance, provide feedback, and address any issues or concerns
Collaborate with other departments such as marketing, human resources, and finance to support overall business objectives
Handle escalated customer complaints or issues in a professional and timely manner
Manage payroll budgets and control expenses within the assigned area
Skills:
Proven experience in retail management with a track record of achieving sales targets
Strong leadership skills with the ability to motivate and inspire a team
Excellent communication skills, both verbal and written
Proficient in cash register operations, inventory control, and point-of-sale (POS) systems
Knowledge of training development techniques to enhance employee performance
Exceptional customer service skills with a focus on building positive relationships with customers
Ability to analyze data and make informed decisions based on market trends
Familiarity with payroll processes and budget management
Required Qualifications:
Must be eligible to work in the United States
2+ years working in the quick serve restaurant industry
Must have a valid drivers license and meet minimum MVR requirements
Must be willing to relocate if needed
If this describes you, we would love to meet you!!!
We love passionate candidates and believe that our only opportunity to win in the marketplace will come by hiring and keeping the best people in the industry. If that's also your view, please give us a look, and make your day great!
We offer an excellent team environment as well as provide excellent benefits such as:
Flexible Schedule
FUN Atmosphere & Casual Work Setting
Competitive Salary
4 weeks of PTO the first year
Holiday Pay
Up to 90% Company Paid Medical Insurance
401(K) Plan with up to a 4% Match
Meal Discounts (70% While Working!)
100% Company Paid Life Insurance
100% Company Paid Short-term Disability and Long-term Disability Insurance
Fitness Club Reimbursement
Paid Training & Professional Development
Flexible Spending Accounts (Dependent Care & Health)
Health Savings Account
Voluntary Life Insurance
Voluntary Group Dental, Vision, and Life Insurance
Voluntary Group Hospital Indemnity, Critical Illness, and Accident Insurance
Voluntary Group Pet Insurance
Our Company Profile (if you're interested and hopefully you are) Toppers Pizza is a growing pizza delivery franchise company based in Whitewater, Wisconsin. Toppers has won numerous accolades and recognition in the restaurant and franchising industry. We have an incredible leadership team of restaurant veterans.
We are not your mom and dad's pizza company. We pride ourselves on being just a little bit different and a lot more Fun! Our company is a family of fanatical, passionate people working toward the common goal of becoming the greatest pizza delivery company on the planet. Some words commonly used to describe us: Edgy, Sarcastic, Irreverent, Fun. . . Check us out at www.toppers.com.
If you like working in a stuffy, no-fun environment, we would not be your dream employer. We try to spoil our Team Members with things like; various company events, performance-based incentives, taste-testing potential new menu items, and other silliness. We make it a point to laugh and smile every day!
Equal Employment Opportunity - Toppers Pizza is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.