Toppers Pizza
Franchise Business Coach
Milwaukee, WI - Full Time
Toppers Pizza is looking for a Franchise Business Coach at our World Headquarters
Making great food that people connect over. That's our thing. We know we're not flying rocket ships to the moon or signing treaties, but we take our job seriously. We live by a set of core values that pretty much sum up everything about us. We have FUN and we LOVE what we do! Our goal is to be the best pizza company in the WORLD by KILLING IT on every DETAIL of the Customer experience.Are you an experienced leader in the restaurant operations field? Do you lead through care and candor to drive results? Can you connect with others and in turn have hard conversations when needed?
The ideal candidate will have a solid background in driving results through others, business acumen, restaurant operations, and building partnerships. Business is booming, and as we continue to grow, you would be responsible for maintaining brand standards, driving new store growth, and preparing franchisees for growth.
You are passionate about bringing the highest value to your franchisees and Toppers every day. You think outside the box about solutions and spearhead projects that will take Toppers to new heights. You bring fun in everything you do, and it bleeds into the culture of your region and beyond.
We are not looking for job seekers. We want changemakers, is that you?
The Franchise Business Coach is a full-time position and will report to the VP of Operations. This position will be based out of Milwaukee, Wisconsin. You will be responsible for supporting the Franchise Operations team in the following ways:
- Perform regular audits of store performance in various areas, such as Product Quality, Customer Service, Cleanliness, Compliance to Standards, etc.
- Analysis of key store performance metrics for all of your stores and franchisees to help maximize performance in each market.
- Analysis of financial performance for all store and franchisees, including consultation on financial statements and budgets.
- Meet with your franchisees regularly to review performance, goals and plans.
- Work with franchisees and the Field Marketing Team on competitive analysis of markets and the creation and execution of local store marketing programs.
- Support new store openings in your area with increased onsite operations support and consultation on Systems execution.
- Complete various administrative and structural tasks, such as weekly data reports, weekly and monthly schedules, expense reports, etc. and attend meetings and conference calls.
- Perform other duties as required.
- Travel - up to 50% of time
- Ability to lift heavy items, sometimes in excess of 50 lbs.
- Reliable Transportation
- Days and Hours Vary
- Must like Pizza, Have Fun at Work, and Be Passionate
- Must be legally eligible to work in the United States.
- High School diploma or GED.
- 3+ years’ experience working as a multi-unit manager or consultant in the restaurant, retail, or hospitality industry.
- Proficiency with Microsoft Office: Outlook, Word, Excel, & PowerPoint.
- Must have a valid driver’s license.
- Bachelor’s degree or equivalent from two-year college or technical school in Business or related field is preferred or one or more years of related experience and/or training; or equivalent combination of education and experience.
Want to stand out? Be sure that we can see your experience and skills by writing a short cover letter telling us how your background and passion relate to what we're doing. You take the time to write a cover letter; we promise to acknowledge every inquiry with a personal response because we have no robots working in our HR department. At Toppers, we value people for their rich histories and perspectives, not only for their certifications and degrees and former employer brands or for their buzzwords on their resumes (those are cool too!). This is why we'd love to hear from you on a more personal note also.
We love passionate candidates and believe that our only opportunity to win in the marketplace will come by hiring and keeping the best people in the industry. If that's also your view, please give us a look, and make your day great!
We offer an excellent team environment as well as provide excellent benefits such as:
- Flexible Schedule
- FUN Atmosphere & Casual Work Setting
- Competitive Salary
- 4 weeks of PTO the first year
- Holiday Pay
- 80% Company Paid Medical Insurance off of the base plan
- 401(K) Plan with up to a 4% Match
- Meal Discounts (70% While Working!)
- 100% Company Paid Life Insurance
- 100% Company Paid Short-term Disability Insurance, which includes paid time off for having a child
- 100% Company Paid Long-term Disability Insurance
- Fitness Club Reimbursement
- Paid Training & Professional Development
- Flexible Spending Accounts (Dependent Care & Health)
- Health Savings Account
- Voluntary Life Insurance
- Voluntary Group Dental Insurance
- Voluntary Group Vision Insurance
- Voluntary Group Pet Insurance
Toppers Pizza is a growing pizza delivery franchise company based in Whitewater, Wisconsin. Toppers has won numerous accolades and recognition in the restaurant and franchising industry. We have an incredible leadership team of restaurant veterans.
We are not your mom and dad's pizza company. We pride ourselves on being just a little bit different and a lot more Fun! Our company is a family of fanatical, passionate people working toward the common goal of becoming the greatest pizza delivery company on the planet. Some words commonly used to describe us: Edgy, Sarcastic, Irreverent, Fun. . . Check us out at www.toppers.com.
If you like working in a stuffy, no-fun environment, we would not be your dream employer. We try to spoil our Team Members with things like; various company events, performance-based incentives, taste-testing potential new menu items, and other silliness. We make it a point to laugh and smile every day!
Equal Employment Opportunity
Toppers Pizza is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
